Shipping

Domestic Delivery (Singapore only)

Currently, we offer standard delivery (3-5 business day) for all orders.

You will receive an email with tracking details once your order is shipped. It will take 3-5 business days for the order to reach your doorstep. 

Our business days are from Monday to Friday, with the exception of Public Holidays. In view of the current Covid-19 situation, you may experience delay in shipping during holidays and peak sale period.

Do I have to pay duties and taxes?
For delivery in Singapore, the local sales tax (GST of 9%) is automatically applied to your order in accordance with Singapore tax regulations. You are not required to pay for any additional costs. There will not be hidden costs billed upon delivery.

International Shipping

At Rad Russel, we aim to keep international shipping as affordable and fuss-free as possible. As shipping charges from our delivery partners vary, we may make estimations on weight and package volume to ensure orders are processed smoothly. Every effort is made to process and deliver your orders as soon as we can as we understand that getting your items quickly is important to you.

Please note that shipments outside Singapore may be subjected to import charges, which are the responsibility of the buyer. If your order requires any import charges, payment has to be made on your end for your package to be released from customs.

You are advised to check with your local custom office on relevant changes before you place an order with us.

Are shipping charges refundable?
All shipping charges are non-refundable unless otherwise stated.

 

Need more help? 
Facebook messenger is the fastest way to get in touch with us. Otherwise, kindly email us via e-com@brg.com.sg