Delivery

All orders will be processed within 1 to 2 working days upon verification of payment. Delivery is carried out from Monday to Friday, excluding weekends and public holidays.

Rad Russel can neither amend nor combine orders, which were separately placed once they have been confirmed.

Rad Russel will not be held liable for any lost parcels or damaged items throughout the course of shipping or delivery

We regret to inform you that requests for meet-ups will be duly declined.

Should you have any queries on delivery, please contact us at sales@radrussel.com.

Domestic Delivery (Singapore only)

We regret that we are unable to deliver to restricted locations such as, Airports, Sentosa Island, Military Camps/Areas, Protected Areas, Changi Airfreight Center, Jurong Port, PSA Terminal/Wharves, Jurong Island and other offshore islands. All delivery charges will be borne by the customer for any unsuccessful delivery to the above mentioned restricted locations.

Please allow 3 - 5 working days for your shipment to arrive. If you are not around when the parcel is being delivered, the courier service will leave a delivery absence slip afterwhich you may call for re-delivery. The delivery of your package may be delayed if no one is present at the time of delivery.

International Shipping

Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by their respective government. Delivery charges vary with the countries selected. Shipping fees are auto-calculated at the checkout page.

Please allow 7 – 14 working days for your shipment to arrive. Delivery time may be affected due to unforeseen circumstances (i.e. delay in customs clearance, missed/cancelled dispatches).

Enjoy FREE International shipping (minimum USD 120 to qualify)! This is for a limited period.

Free International Shipping does not include the following countries:
Afghanistan (AF), Albania (AL), Algeria (DZ), American Samoa (AS), Andorra (AD), Angola (AO), Anguilla (AI), Antigua (AG), Argentina (AR), Armenia (AM), Aruba (AW), Azerbaijan (AZ)Bahamas (BS)Bahrain (BH), Barbados (BB), Belarus (BY), Belize (BZ)Benin (BJ), Bermuda (BM), Bolivia (BO)Bonaire (XB), Bosnia & Herzegovina(BA), Botswana (BW), Brazil (BR)Burkina Faso (BF), Burundi (BI), Cameroon (CM), Canary Islands, The (IC), Cape Verde (CV), Cayman Islands (KY)Central African Rep(CF)Chad (TD), Chile (CL), Colombia (CO)Comoros (KM), Congo (CG)Congo, DPR (CD), Costa Rica (CR), Cote D Ivoire (CI), Cuba (CU), Curacao (XC), Djibouti (DJ), Dominican Rep. (DO)Ecuador (EC)Egypt (EG), El Salvador (SV), Eritrea (ER), Ethiopia (ET), Falkland Islands (FK)Faroe Islands (FO), French Guyana (GF), Gabon (GA)Gambia (GM), Georgia (GE), Ghana (GH)Gibraltar (GI)Greenland (GL)Grenada (GD), Guadeloupe (GP), Guam (GU)Guatemala (GT), Guernsey (GG), Guinea Rep. (GN), Guinea-Bissau (GW), Guinea-Equatorial (GQ)Guyana (British) (GY), Haiti (HT), Honduras (HN), Iceland (IS)Iran (IR)Iraq (IQ)Israel (IL), Jamaica (JM), Jersey (JE), Jordan (JO), Kazakhstan (KZ)Kenya (KE), Korea,  D.P.R Of (KP), Kosovo (KV)Kuwait (KW), Kyrgyzstan (KG), Lebanon (LB), Lesotho (LS), Liberia (LR), Libya (LY), Macedonia, Rep. Of (MK), Madagascar (MG), Malawi (MW), Mali (ML), Mariana Islands (MP), Marshall Islands (MH), Martinique (MQ)Mauritania (MR)Mauritius (MU), Mayotte (YT)Micronesia (FM)Moldova, Rep. Of (MD), Montenegro, Rep Of (ME), Montserrat (MS)Morocco (MA), Mozambique (MZ)Namibia (NA), Nevis (XN)Nicaragua (NI), Niger (NE), Nigeria (NG), Oman (OM), Palau (PW)Panama (PA)Paraguay (PY), Peru (PE), Puerto Rico (PR), Qatar (QA), Reunion, Island Of (RE)Russian Federation (RU)Rwanda (RW), Saint Helena (SH), San Marino (SM), Sao Tome And Principe (ST), Saudi Arabia (SA)Senegal (SN)Serbia, Rep. Of (RS)Seychelles (SC)Sierra Leone (SL), Somalia (SO), Somaliland, Rep Of (XS), South Africa (ZA)South Sudan (SS)St. Barthelemy (XY), St. Eustatius (XE)St. Kitts (KN), St. Lucia (LC), St. Maarten (XM), St. Vincent (VC), Sudan (SD), Suriname (SR), Swaziland (SZ)Syria (SY), Tajikistan (TJ), Tanzania (TZ)Togo (TG)Trinidad And Tobago (TT), Tunisia (TN), Turkey (TR), Turks & Caicos (TC), Uganda (UG)Ukraine (UA), United Arab Emirates (AE)Uruguay (UY)Uzbekistan (UZ)Venezuela (VE), Virgin Islands-British (VG)Virgin Islands-US (VI)Yemen, Rep. Of (YE), Zambia (ZM), Zimbabwe (ZW)